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Bug? adding new lines to worder or estimate

Last post 01-28-2010 9:47 AM by QXpress_Mark. 3 replies.
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  • 01-22-2010 2:27 PM

    Bug? adding new lines to worder or estimate

    all of a sudden we are unable to add more than 3 lines to work order items when adding parts, when i click add new job item button nothing happens

  • 01-25-2010 9:31 AM In reply to

    Re: Bug? adding new lines to worder or estimate

     I'm unable to duplicate this issue. 

    If you could please reply back with the following.

    1. First Enable the MethodSupport user and I will take a look on your account (since I can't duplicate it).
    2. Please let me know what screen this is happening with.
    3. The exact steps you are taking.
    4. As well as anything else that might help me duplicate the issue

    Once I've received your reply I will login and take a look.

    Mark

  • 01-27-2010 8:07 PM In reply to

    Re: Bug? adding new lines to worder or estimate

    Mark,

    Try to create estimate for a customer in the (power user, sales center) when i click add items it automatically gives me 5 lines to add, once i fill up those 5 lines and i click the button (new line item) it does nothing??

  • 01-28-2010 9:47 AM In reply to

    Re: Bug? adding new lines to worder or estimate

     Wade,

    I can see what your talking about, but this actually isn't a bug.  To get more lines you simply need to click Update so it can save the current data and then you can click New Items and 5 more lines will appear.

    Mark

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