Before you post a bug/issue with QX Online, please make sure to do the following.
- Make sure that your able to duplicate the issue again.
If your not able to duplicate it again, it's going to be hard for me to.
- Please include as much information as possible. If you can please include
- Step by step instructions
- Which Screen it is on
- Screenshots (as a picture is worth a 1000 words). To Attach a picture, follow this Forum Post (http://www.qxpress.com/cs/forums/t/509.aspx)
- If you think I'm going to need to connect to see the issue, please enable the MethodSupport user ahead of time I can connect in sooner to take a look. Even if you think I'm going to need to connect in, I still need the information from Step 2 before I will as this is important for me to be able to resolve the issue. If you are not sure how to enable the MethodSupport User, see this Forum Post (http://www.qxpress.com/cs/forums/t/226.aspx).
- If you have more then one issue/question, submit is as another thread.
This will make it a lot easier for me to keep track of the Bugs and Errors and making sure to get them fixed faster.
Thanks,
Mark