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My company has begun using Qxpress Online recently. We are an electrical repair company. I have a question about changing and updating the job status on the Calendar view. When you right click the scheduled appointment on the calendar and hover over "Change Status" you get a list of job statuses...
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Problem no longer occuring. Will report next occurence and hope you all have a chance to view and diagnose.
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I know Mark is gone but he asked me to let him know when this problem re-occured. He wanted to see it log on and see it in action then see if he could re-create the situation as he did before the update. It is currently happening right now. He has seen it happen before the update and hoped that the update...
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I really had high hopes that some of the issues that we were having with the calendar would be resolved with the update but not so. From the calendar I attempted to drag a service call from one tech to another. When it did the "loading" the calendar changed to another date than the one I was...
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Is there a "How to:" out there for the new calendar mapping feature. Also when we try the mapping we are getting the following message: "The default starting address is not entered. Please go to Field Service Center>Dashboard and click Settings & Preferences." I have a Settings...
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I've lost all my calendar data - i.e. blank Calendar - have tried reloading as mentioned here but to no success. Data still avail in field service thankfully but could really do with calendar working for programming next week! Help please.
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Mark - I have sent you an email with a screen shot example of the problem. Thanks.
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Mark - I experienced this last week but it went away. Now my dispatcher is having a similar problem with the calendar. I will attempt to explain but it is complicated. Working from the My Calendar tab under Field Service Center my dispatcher is working on arranging our tech's routes. She is dragging...
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I was working on customization this past weekend and I think I messed up our account on Qxpress Online. There are several issues I need help with; this is the first: When I log in to our account, and click on My Calendar under Field Service Center, all I get is a green screen.
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When on the calendar if you hover over an appointment it will show me a "bubble" with the appointment info. Some of my users get the following in their bubble: table width= @ % cellpadding= . I am not sure about the spacing but the wording is correct.
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